Terms and conditions

General Terms of Use

Whether you are a property owner or agent (an "Advertiser") placing advertisements on www.xpress-holidays.co.uk ("our site") or a person using this site other than to advertise holiday homes (a "Holidaymaker"), by accessing or using our site, these terms and conditions ("Terms of Use") inform you of the basis on which you may make use of our site.
Please read the Terms of Use thoroughly before using our site. By using our site, you indicate that you accept the Terms of Use. Please do not use our site if you do not agree to the Terms of Use.

Information about us
Our site is operated by Xpress Holidays Limited, trading as www.xpress-holidays.co.uk ("we", "us"). We are registered in England and Wales under company number 06902549  and have our registered office at 86 Town Gate, Leyland, Lancashire, PR25 2LR, in the United Kingdom. We are the data controller for the purpose of the Data Protection Act 1998.

We are an advertising service for Advertisers and an accommodation search facility for Holidaymakers. We do not own, inspect or provide content for any of the properties advertised on our site. We have absolutely no involvement in the booking process or transaction, although we may provide tools to enable the transaction between Advertiser and Holidaymaker. We make no claims as to the quality, safety or legality of any of the properties advertised. Neither can we confirm the accuracy of the advertisements or their content. It is the sole responsibility of the Advertiser to be eligible to rent the property and the sole responsibility of the Holidaymaker to pay for the rental.

Material on our site
All copyright, database rights, trade marks and design rights in our site and in the material published on it belong to us, our licensors or our Advertisers.
You may download material from our site for the sole purpose of using our site, but you must not copy, transmit, modify, republish, save, pass off or link to any content or material on our site without our prior written consent.
You may forward material from our site to third parties by using the 'Send to Friend' tool. By using this tool you confirm that you have obtained prior consent to receiving material from our site from any third parties to whom you send material.

Your safety
Consideration should always be given to the nature of advertisements and contracts transacted on the Internet, and the risks involved. Although we encourage Advertisers and Holidaymakers to make direct contact with each other, you may never meet or directly speak to an Advertiser or a Holidaymaker, and you must therefore proceed with care and judgement when using our site.

Claims
Any contract for the rental of any property listed on our site is directly between an Advertiser and a Holidaymaker and we are not a party to that contract.
In recognition of this, you acknowledge that any claim you may have that is in any way connected with a dispute you have with another user of and/or Advertiser on our site must be brought directly against that user or Advertiser and not against us.

Our limitation of liability and responsibility
We act merely as an advertising service through which Advertisers can advertise properties to Holidaymakers. We do not own nor have we inspected nor do we have any control whatsoever over any property listed on our site and we make no representations or warranties regarding any of the properties.
While we require Advertisers to advertise properties truthfully, fairly and accurately, and we take reasonable steps to remove advertisements from our site following any complaint from a Holidaymaker or another Advertiser, we have no control over the accuracy of any advertisement or the capacity of any Advertiser to make a booking with a Holidaymaker.

As such, we disclaim all liability and responsibility for any loss or damage (including personal injury) suffered or incurred by you or another party arising from:

a.    any reliance by any user of our site, or by anyone who may be informed of any of its contents, placed on any advertisement, commentary and other materials posted on our site, or any error or mistake or inaccuracy contained in any statement, description, representation or other information made about or in connection with a property listed on our site;

b. the act or omission of the Advertiser or any failure of the Advertiser to perform or comply with any of the terms of the contract between the Advertiser and you, including a failure to provide the property on the requested date (whether due to a double-booking or otherwise), or a failure to provide the property in the condition or with the amenities that such property was advertised on our site;

c. any loss of or damage to personal possessions at a property; or

d.    any incident or occurrence which takes place at a property.

Although we will do our best to prevent intentional misuse of our site and the dissemination of harmful programs via our site, we will not be liable for any loss or damage caused by any intentional misuse of our site or the distribution of viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site.

If we are in breach of these terms, we will only be responsible for any losses you suffer as a result and to the extent that they are a foreseeable consequence of both of us at the time you use our site. We shall not be liable for any indirect losses suffered by you which are a side effect of the main loss or damage and which are not reasonably foreseeable by both of us at the time you use our site. Our liability shall not in any event include business losses (which includes without limitation loss or corruption of data, loss of profits or contracts, loss of revenue, loss of anticipated savings in expenditure, or business interruption) as a result of our breach of contract or negligence or otherwise.

This does not affect our liability for fraudulent misrepresentation or if something we do negligently causes death or personal injury, nor any other liability which cannot be excluded or limited under applicable law.

Reporting Inappropriate Content
If you consider any of the content of any videos, photographs or any other material posted on our site by any Advertiser to be offensive, discriminatory, defamatory or libellous or otherwise inappropriate ("Inappropriate Content"), please notify us of such content by sending us details of the content you consider to be inappropriate and the reason why you consider such content to be inappropriate.
Upon receipt of notification that any content is considered to be inappropriate, we will review such content and shall decide whether to remove such content from the site.

Please send details of any content which you consider to be Inappropriate Content to us:
By email to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
By post to: Xpress Holidays Ltd., 86 Town Gate, Leyland, Lancashire, PR25 2LR , United Kingdom

Intellectual Property Infringement LR
If you are an intellectual property rights owner and consider that the content of any videos, photographs or any other material posted on our site by any Advertiser infringes your intellectual property rights, you may notify us of such infringement by sending the following information to us:

a.    identification of the work which you claim to be infringed;

b.    identification of the content which you claim to infringe that work in order to allow us to locate the allegedly infringing material;

c.    your contact details; and

d.    confirmation that you have not authorised the use of the work in the manner complained of.

Please send details of such infringement to us:
By email to: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
By post to:  Xpress Holidays Ltd., 86 Town Gate, Leyland, Lancashire, PR25 2LR , United Kingdom

Interruptions in our service
Whilst we take every care to maintain the continuity of our site, the Internet is not always a stable medium, and errors, omissions, interruptions of service and delays may occur at any time. As a result, we do not accept any ongoing obligation or responsibility to operate our site or any particular part of it.

Links from our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

No partnership or agency
Nothing in these Terms of Use or in your use of our site creates, or is intended to establish, any partnership, joint venture or agency between us.

Law and jurisdiction
These Terms of Use are governed by law of England and Wales, and the courts of England and Wales will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site (although we retain the right to bring proceedings against you for breach of these terms in your country of residence or any other relevant country).
You agree to comply with all applicable laws, statutes and regulations concerning your use of our site. Each and every booking carried out on, or as a result of use of, the website is deemed to be completed within the United Kingdom and therefore shall be governed by and interpreted in accordance with the law of England and Wales.

Events beyond our control
We will not be in breach of these Terms of Use, or otherwise liable for any failure or delay in performance, arising from any circumstances beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

Invalidity
If a provision of these Terms of Use (or part of any provision) is found illegal, invalid or unenforceable, the enforceability of any other part of these Terms of Use will not be affected.

Variations
We may revise these Terms of Use at any time by amending this page or by publishing notices elsewhere on our site.

Notices
Any notices that you wish to send us should be emailed to Xpress Holidays at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it Any notices that we may wish to draw to your attention to will be displayed on our site or through our newsletter communications.

 

Advertiser Agreement

This document informs you of the additional terms and conditions on which you may make use of www.xpress-holidays.co.uk ("our site") as a property owner or agent (an "Advertiser") placing advertisements on our site. If there is an inconsistency between any of the provisions of these additional terms and conditions ("User Agreement") and the Terms of Use, the provisions of the User Agreement shall prevail.
Please read the User Agreement thoroughly before using our site. By advertising on our site, you indicate that you accept the User Agreement.

Rules for advertising
By advertising on our site and by providing information to us, you agree to the following:

Eligibility to advertise
That we may undertake a search with Experian for the purposes of verifying your identity. To do so, Experian may check the details you supply against any particulars on any database (public or otherwise), to which they have access. They may also use your details in the future to assist other companies, for verification purposes. A record of the search will be retained.
To provide us proof of personal identification, proof of ownership of the property advertised on our site, and proof of authority to list, to offer for rent and to rent the property, upon our request.
That you will not wrongfully withhold a deposit or fail to give a refund in accordance with the underlying rental agreement.

That you will not wrongfully deny access to the advertised property.

Advertising content
Prior to activation of an advertisement all content that you submit (with the express exception of any video content) is subject to our approval. As part of that process and in an ongoing capacity we reserve the right to review and amend content and photographs you supply. We do not vet or review any video content that you post to our site. All video content and photographs that you submit to the site must comply with the Video and Photograph Content Requirements. You are solely responsible for the content of any material (including video content and photographs) that you submit to the site. We will not be responsible or liable to any third party, for any content or the accuracy of any content or material which you upload to our site or for any information you provide to us or any user or our site.
You agree that you will accurately describe and present the property and will disclose any material defects.

You agree that any photographs, videos and/or any other content or material that you submit to the site for the purpose of advertising a holiday home ("Advertiser Content") must not contain any of the following:

* Any nudity, lewd gestures or any other material that is threatening, offensive, violent, pornographic, obscene, hateful, discriminatory or that could encourage the commission of a criminal offence;

*  Any material that is defamatory or libellous;

*   Any material which infringes the copyright or other intellectual property rights of a third party, or which   breaches any privacy rights of a third party;

*  Inaccurate or false information about the holiday home; or

*  Any other material which is considered to be inappropriate,

together referred to as "Inappropriate Content".

In respect of any Advertiser Content you submit to the site, you will retain the intellectual property rights in such Advertiser Content. By submitting Advertiser Content to our site, you hereby grant to us, our sub-licensees and assignees, a non-exclusive, perpetual, irrevocable, royalty-free, worldwide licence to use, edit, reproduce, record, modify, translate, distribute, play, perform, make available to other users of our site, prepare derivative works of and to display the Advertiser Content by any medium or method whether now known or later developed for the purpose of providing the services via our site and for promoting our services, including the right to assign, sub-license or transfer the whole or any part of these rights to a third party. You agree to waive any moral rights or similar rights that you have in the Advertiser Content whether such rights arise pursuant to the Copyright, Designs and Patents Act 1988 or equivalent legislation anywhere in the world.

We will fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of or to locate anyone posting any Inappropriate Content or other similar material onto our site.

 

You warrant and agree that:
You own or have the necessary licences, rights and consents in writing in and to any Advertiser Content that you submit to our site and you will provide to us evidence of all such licences, rights, consents and permissions if we so request; and

  • The Advertiser Content is your own original work and has not been copied wholly or substantially from a third party;

The Advertiser Content is accurate, complete and true;

  • The Advertiser Content complies with the British Code of Advertising Practice and all other relevant codes under the general supervision of the Advertising Standards Authority; and
  • The Advertiser Content does not contain any Inappropriate Content.

You agree to indemnify and keep us indemnified from and against any and all claims, actions, proceedings, damages, losses, liabilities and expenses (including legal fees) suffered or incurred by us arising out of or in connection with any one of the following:

  • Any failure by you to obtain the necessary licences, rights and consents in and to any Advertiser Content that you submit to our site;
  • Any claim by a user or any third party in connection with or resulting from the Advertiser Content, including any claim that the Advertiser Content infringes the intellectual property or other proprietary rights of a third party;
  • The inclusion of any Inappropriate Content in any Advertiser Content.

We reserve the right to remove from our site without notice and at our sole discretion:

  • Any Advertiser Content which we consider to contain Inappropriate Content; and/or
  • Any Advertiser Content in respect of which we have received notification that such content infringes, or may infringe, the intellectual property rights or privacy rights of a third party or breaches a duty of confidentiality to a third party.

This is a Rolling Contract. If the owner does not give Xpress holidays 30 days notice of cancellation in writing Prior to the end of the contract then the subsciption will automatically be renewed.


Multiple properties
That a property advertisement on our site pertains to one holiday home, not multiple homes, nor an example of properties in a certain region. Only one self-contained holiday home should be represented in an advertisement unless prior permission has been given by us. We reserve the right to amend any property adverts not adhering to this policy.


Co-located holiday homes and adverts
Co-located homes are classed as a set of properties available for holiday rental that are on the same site or complex, advertised by the same Holiday Lettings Advertiser and can be rented individually or in combination. You can advertise between two and five co-located homes using a set of Co-located Adverts. A further advert can be added to your set to showcase the option of renting the homes in combination, this is known as a Group Advert. Within the set each home must have its own advertisement page.


Exchanging properties
A property advertisement on our site relates to a specific property, and this property must not be substituted for another by way of changes to the text and photographs unless prior permission has been given to the Advertiser. If an Advertiser is found to have changed the property being described, we reserve the right to suspend the advert in question.


Availability calendar accuracy
It is a requirement of your advertising contract with us that your availability calendar accurately reflects the availability for the advertised property at the time the calendar is updated. Misrepresentation of availability of the advertised property is misleading to site users. We reserve the right to withdraw the calendar facility or terminate the advertisements concerned, without refund, where we believe calendars to be misleading.


Availability calendar updating
In line with the above paragraph, we recommend that calendars are updated on a weekly basis. However, our minimum requirement is that calendars are updated at least once a month. This includes confirming if there have been no changes in that period. Failure to provide the minimum frequency of updates will affect advert performance and the user search experience. We reserve the right to withdraw the calendar facility from adverts where availability is considerably out of date. Adverts that repeatedly fail to meet this minimum requirement could be terminated without refund.


Rental rates table accuracy and updating
It is a requirement of your advertising contract with us that your rental rates table accurately reflects the available and current prices for the advertised property. Rental rates should be based on the price per week (seven nights); nightly rates for midweek and weekends can be entered separately in the column provided. Rental rates must be representative of your maximum occupancy; up to two additional rental rates tables can be included to reflect rates for smaller group sizes. We recommend that you have a minimum of six months' data in your rental rates tables in order to facilitate advance holidaymaker searches.

We reserve the right to request accurate updating of rental rates tables from advertisers. Failure to act on such requests, continued failure to accurately reflect available pricing, or sustained complaints from holidaymakers about misleading advertised pricing will result in termination of advertising, without refund.


Termination of an advertisement

  • If we receive substantiated complaints from any number of site users about a specific advertisement misrepresenting the property, or its surroundings, or the inappropriate behaviour of an Advertiser, then we reserve the right to remove the advertisement without notice, and retain payment;
  • If an Advertiser attempts to enter unsuitable material into the online database, or persistently misuses the online systems, we reserve the right to remove the associated advertisement from our site. Full payment will be retained;
  • We reserve the right to refuse or remove any advertisement from our site that we consider unsuitable, incomplete or misleading, or which we consider to contain Inappropriate Content, and will not be liable for any expense in so doing;
  • We reserve the right to refuse any advertisement from our site where the content fails to meet our minimum requirements. If an Advertiser wishes to have their advertisement removed from our site before the end of their subscription, this will be done as soon as we receive formal notice from the Advertiser by email or using the 'Contact Us' page, quoting their Advertiser ID or home number and password. No refunds will be given;
  • If an Advertiser is in breach of these terms we may remove the advertisement from our site without notice and without refund.


Contactability
In the interest of maintaining a high level of service to Holidaymakers using our site, we require all Advertisers to be available to respond to enquiries by telephone or email. Should Advertisers be unavailable for a period of more than 1 week, we ask them to leave an answerphone message to that effect or to set up an out of office response on their email account. If neither of these options is viable, we ask that Advertisers contact us so we can temporarily suspend their advert. We reserve the right to suspend adverts of Advertisers who are unreachable for more than one week. In this instance we will send messages by telephone and email asking for the Advertiser to request re-activation upon their return.

Guestbooks and reviews
All entries in the guestbook must be genuine comments from your guests. We reserve the right to request the email address of the guests whose comments are included for the purposes of verification. Should we decide to include guest reviews on the website, the same rules will apply.


Unauthorised payment options
No Advertiser should request payment from a Holidaymaker via an instant cash wire transfer system such as Western Union or MoneyGram transfer. Neither may you request payment by cash sent by post. Such actions may result in immediate termination of your advertising. Payment should be accepted via credit card, cheque, bank transfer or PayPal.

External links
We reserve the right to remove from advertisements both email addresses and links to external websites which either do not conform to the guidelines provided, or which we feel are not appropriate, or act against the interests of us or our Advertisers. The ultimate responsibility and authority for determining the aforementioned rests solely with us. Should an Advertiser add a link or email address without consent, re-add a link or email address after its removal or remove reciprocated links from their website, we reserve the right to cancel their advertising without refund.

Payment details
No Advertisements will be activated without payment.
If payment is being made by credit or debit card this can be processed online by Barclays our online card payment provider.
If you are sending a cheque please address it to: 86A Town Gate, Leyland, Lancashire, PR25 2LR, United Kingdom.

Advertisements can be paid for on an annual or quarterly basis (quarterly payment is known as "Subscription"). If you opt to pay by Subscription, the fee will be debited on a quarterly basis from the card you provide. No 'cooling off period' applies beyond the first year or first quarter of advertising.

VAT
Our services fall within Schedule 5 of the VAT Act 1994 and therefore the Advertiser is required to account for any VAT (or equivalent) due in their own member state/country.

We are legally required to charge VAT on our fees at 20% to Advertisers who are either resident in the UK or who are private individuals resident in the EU.

· If you are an Advertiser resident outside the EU, VAT will not be charged as our services are outside the scope of UK VAT when provided to you.

· If you are an EU resident Advertiser (except in the UK) and if you confirm that you are "in business", we will not charge UK VAT on our fees.

· In business", for this purpose, means that you rent property on a regular basis to generate income.

 


EU residents (except UK)


By confirming you are "in business" you may be required to account for VAT on our fees in your local jurisdiction. Residency is interpreted for VAT purposes as the country where the individual has set up home and is in employment.
Please note that all Advertisers, whether they are in business or not, are responsible for charging and accounting to the relevant authorities for taxes (including, where relevant, VAT) on the rental payments they receive

Refund policy
All listings are sold to run the full term that is chosen by the customer.  Xpress Holidays offers a 'cooling off period' Of 7 Days. Listings removed at your request prior to the completion of their full term are not subject to a refund.

Changes to pricing and conditions
We reserve the right to change the rates and conditions without notice. Any new rates will be applicable immediately for all new advertisements and renewals for both new and existing Advertisers.

Intellectual Property
All copyright, database rights, trade marks and design rights ("Intellectual Property") in our site and in the material published on it belong to us, our licensors or our Advertisers.
You may download material from our site for the sole purpose of using our site, but you must not copy, transmit, modify, republish, save, pass off or link to any content or material on our site without our prior written consent.

Your safety
Consideration should always be given to the nature of advertisements and contracts transacted on the Internet, and the risks involved. Although we encourage Advertisers and Holidaymakers to make direct contact with each other, you may never meet or directly speak to an Advertiser or a Holidaymaker, and you must therefore proceed with care and judgement when using our site.>

Claims and indemnity
Your contract for the rental of any property you list on our site is directly with the user of our site and we are not a party to that contract.
In recognition of this, you acknowledge that any claim you may have that is in any way connected with a dispute you have with a user of our site must be brought directly against that user and not against us.
You also agree to compensate us for any claims, actions, costs, expenses (including but not limited to legal costs and disbursements), losses or damages suffered or incurred by us as a result of any claim made against us by a user of our site or any other third party as a result of or in relation to your dealings with users of our site, including:

 

·  Any error, mistake or inaccuracy, or misleading or fraudulent representation, contained in any statement, description, representation or other information made about or in connection with a property advertised by you on our site;

·  Any act or omission by you or third parties on your behalf or any failure by you to comply with any of the terms of the contract between you and the user;

· Any loss of or damage to personal possessions at a property;

· Any incident or occurrence which takes place at a property, including any personal injury suffered by a user or any other person whilst at the property or as a result of your negligence.

Money Back Guarantee:

In the unlikely event that you do not receive more than 20 enquiries through your listing on Xpress-Holidays Ltd, we will refund  you the full amount of your listing fee.

Or in the unlikely event that you do not receive 1 booking through your listing on Xpress-Holidays Ltd, we will refund  you the full amount of your listing fee.

Money Back Guarantee is subject to the terms and conditions listed below.

Any offers relating to refundable subscription fee's such as Money back guarantee's are subject to 96.1 %  completion of subscription. Only when a subscription is due to conclude may you apply for any such offer to be applied.

Xpress-Holidays Ltd needs to be notified of your intentions regarding Money back guarantees within 30 days prior to your subscriptions termination date.

Money back guarantee’s are subject to review by Xpress Holidays Ltd. If found to be a legitimate claim money's will be refunded without delay.

Xpress Holidays Ltd reserves the right to refuse refunds if upon review:

The subscription is found not to have come to 23 month's completion.
The client has been found to be negligent i.e. not keeping the listing/s current and up to date.    

The site is found to have had reasonable numbers of “hits” during subscription period.
The client has failed to make Xpress Holidays aware of any concerns regarding bookings and enquiries until 30 days prior to subscriptions completion.

Money back offers do not apply to Trial subscriptions and may be subject to other offers/discounts applied to your subscription.

Money back offers only apply to your first property listed upon the Xpress-holidays and then only to your first subscription, continuations or further subscriptions do not qualify.
Money back Offers only apply to a minimum of 12 month subscription

Interruptions in our service
Whilst we take every care to maintain the continuity of our site, the Internet is not always a stable medium, and errors, omissions, interruptions of service and delays may occur at any time. As a result, we do not accept any ongoing obligation or responsibility to operate our site or any particular part of it.

Privacy

This document sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By using our site, you indicate that you accept this privacy policy. Please do not use our site if you do not agree to this privacy policy.

Holiday Lettings Limited ("we", "us") is registered in England and Wales, Company registration number: 06902549. Our registered office is: 86A Town Gate, Leyland, Lancashire, PR25 2LR. We treat the personal information of site users with the utmost respect and confidentiality and take reasonable steps to ensure that your personal information is stored securely and accurately. If you have any queries or comments about the policy or our use of your personal information, please get in touch with us by emailing us at  This e-mail address is being protected from spambots. You need JavaScript enabled to view it In general, we use the information we collect about you to help our Advertisers provide accommodation solutions to users of our site, provide information services to relevant third parties, improve the features and services we offer and support our own marketing and promotion efforts.

When you visit, register or use the services on our site, you may be asked to provide certain information about yourself, including your name and your contact details. Advertisers can update their information and change settings on their 'Your Account' page once signed in. We may also collect information about your use of our site as well as information about you from the emails or letters sent to you. Finally, we may collect information about your property and the type of property you wish to rent. Your information will enable us to provide you with access to all parts of our site and to supply the services and features that you have requested. We may aggregate the information to identify patterns which we can use in our marketing and to help us develop, administer, support and improve our services and features.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to our site or our services. Further, where you have consented, we might also use your information to email you with details about any other products or services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please email us.

If you have consented on the shortlist section or the appropriate email form, we may provide any of the information we collect to carefully screened third parties to contact you regarding products or services that we think may be of interest to you. If you change your mind about being contacted by these third parties in the future, please email us.


Non-registered and registered users of our site can request we provide them with a copy of the personally identifiable information we hold via This e-mail address is being protected from spambots. You need JavaScript enabled to view it . You may ask us to make any necessary changes to ensure that such information is accurate and kept up-to-date. We may charge a small administration fee to cover the data search, preparation and delivery.

Like many websites, we use "cookies" to enable us to personalise your visits to our site, simplify the signing-in procedure, keep track of your preferences and to track the usage of our site. Cookies are small pieces of information that are stored in the hard drive of your computer by your browser. Your browser will have the option to prevent websites using cookies (your browser's help screen or manual will tell you how to do this), but please note that this may reduce the functionality of our site and other websites.

Like all websites, our servers automatically record "log files" containing information about the volume and characteristics of our website traffic e.g. Internet Protocol (IP) address, numbers of pages viewed, length of time spent on site. We use log files to build pictures of how our site is used, which help us to monitor and improve the service. We cannot identify you from your log files alone.

We follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission and to prevent unauthorised access to it. The computers that store the information are kept in a secure facility with restricted physical access and we use secure firewalls and other measures to restrict electronic access. The information we collect or record may be encrypted on back-up files and stored securely away from our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. We will explicitly ask you when we need information to identify you. We may require you to co-operate with our security checks before we disclose information to you. Your information will not be transferred outside of the European Economic Area. We will retain your information for a reasonable period or for as long as is required by law.

We reserve the right to use and share information concerning our Advertisers, including your IP address, with law enforcement authorities and/or other companies in the same industry as Xpress Holidays Ltd for the purpose of fraud prevention and to disclose your information to any new owner or partner should we enter into a sale/merger with another business entity. We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985. We may use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post, telephone or email. If you do not want us to use your data in this way, or to pass your details onto third parties for marketing purposes, please let us know This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We may change our privacy policy from time to time as we add new services or in response to changes in the law or our commercial arrangements. Any changes to our policy will be posted on this page.